Wednesday, April 2, 2008

Pre-Surgical Testing

today was the day for mommy to get a physical & see if she would get clearance on getting her knee replacement done. of course that didn't happen.
her appointment was @ 8:00 this morning, had to have my brother take Lala to school because Vincent is working the graveyard shift @ UPS and wouldn't get home till 8/9 in the morning.

so anyway, we {mommy & I} left early this morning & got to the hospital @ 7:35 am, about 8:15 2 people were called in before mommy. i was pissed & wanted an explantion about why 2 people went ahead of my mother. so i get up & ask the chick @ the front desk, she said that mommy doesn't have a chart & they needed to clear everything with the insurance first. i told her that my mother should have a chart because she had her 1st knee replacement here & that they had a week to get all the information they needed before we came in for an appointment. after the damn heffa makes a couple of calls & faxes mommy's insurance card info. to God only knows who, she calls me to inform me that the hospital no longer takes mommy's insurance. Lord only knows why she told me that, cuz i blew a lid. told her that they had mommy's information for about a week & sat on the information & never checked her file that her doctor sent them. she said the only thing we can do is call the doctor & inform him because he might not about the recent changes that have been made & that hopefully he can get a clearance /authorization from someone in the hospital.

we left the hospital & i felt so bad for mommy cause her knee is really starting to be bothersome. she was so looking forward to the surgery & now she was faced with not getting it down & if she can, she wouldn't want another doctor. i told her not to worry until i spoke with the doctor & hopefully their was something that can be done. i went to work & she went home, called the doctor & was told that he wouldn't be in till 3pm. waited till 3:15, called the office & informed him about what happened this morning @ the hospital. poor guy was in shock & said that he was not aware & that he would personally find out what was going on. he said to call him back on Friday, so i called mommy & told her what he said, little did that do for her hopes.

at about 5:00 pm, mommy calls me @ work & tells me that someone from the doctor's office called & she really couldn't understand what they were trying to explain to her, so she told them that I would call them in 5 minutes. i called the doctor's office & sure enough things were look positive...the doctor has a certain clearance/authorization that allows his patients with that insurance to have their operation done. he said that they should have had a copy of his clearance papers & that he was going to personally take the papers to them in the morning before he started his rounds. his nurse said that after they receive the papers from him, mommy should be getting a phone call from them with an appointment to come back again for a physical.

keeping my fingers crossed until she gets her appointment & her clearance from them.

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